What is CommunityOS?
CommunityOS is a customer app and private community platform for businesses. It combines a branded PWA, customer feed, CRM, offers, loyalty, referrals, events, analytics and growth tools.
FAQ
CommunityOS questions, answered.
A simple guide to how the platform works for business owners and their customers.
Is this the same as a Facebook Group?
No. A Facebook Group lives inside Facebook. CommunityOS gives the business its own branded customer app and controlled customer experience.
What is a PWA?
A PWA is a website that can behave like an app. Customers can open it from a link or QR code and add it to their phone home screen.
Can businesses send posts to customers?
Yes. The business dashboard is designed for creating, scheduling and saving posts, offers, events and campaign content for the customer app.
Can customers have accounts?
Yes. Customer accounts are designed for profile details, rewards, app activity, offer access and business-specific customer experiences.
Does CommunityOS support loyalty and referrals?
Yes. The platform is designed around points, rewards, customer sharing, referral links, app installs and campaign analytics.
Who is it for?
It is useful for salons, boutiques, cafes, gyms, restaurants, clinics, venues, creators and local businesses that rely on repeat customers.
Is the customer app private to each business?
Yes. Each business has its own customer-facing app experience, branding, posts, customers, offers and rewards.
Can it help with Google visibility?
CommunityOS includes public app listings and SEO-ready pages, while each business can use its app link, QR code and listing data to improve discoverability.