Platform use
CommunityOS is intended for businesses to manage a branded customer app, private customer community, offers, loyalty, referrals, events and growth analytics.
Terms
CommunityOS terms overview.
These terms explain the intended use of CommunityOS. They are a practical launch draft and should be reviewed before the platform is sold at scale.
Business responsibility
Businesses are responsible for the content they publish, offers they create, rewards they promise and customer communications they send.
Customer content
Customer posts, comments, profile images and sharing activity should follow acceptable use rules and any moderation controls set by the business.
Subscriptions
Paid access, plan limits, live video bundles, add-ons and billing rules should be managed through the connected subscription provider when enabled.
Availability
CommunityOS aims to provide a reliable service, but maintenance, provider issues or upgrades may affect availability from time to time.
Launch readiness
Before full public launch, production security, backups, legal wording, support flows and payment settings should be finalised.